Refund Policy

Refund policy

At Caleb Hammer Apparel, we strive to provide you with the best products and services. To ensure transparency and clarity, we have implemented a return policy that does not permit any returns or exchanges. Please read the following details carefully before making a purchase:

  1. Product Verification: We take utmost care to provide accurate descriptions and images of our products to assist you in making an informed decision. We recommend reviewing the product details, specifications, and customer reviews before finalizing your purchase.

  2. Quality Assurance: Our products undergo rigorous quality checks to ensure they meet the highest standards. We are committed to delivering products that are free from defects or damages. In the unlikely event that you receive a damaged or defective product, please contact our customer support team immediately, and we will assist you in resolving the issue.

  3. Order Cancellation: Once an order is placed and confirmed, it cannot be canceled or modified. We advise you to carefully review your order before proceeding to checkout.

  4. Clearance and Final Sale Items: All items marked as clearance or final sale are sold "as is" and are not eligible for returns or exchanges.

  5. Customer Support: Our dedicated customer support team is available to address any queries or concerns you may have regarding your order. Please contact us through our designated channels, and we will be happy to assist you.

  6. Warranty Claims: In case your product is covered by a manufacturer's warranty, we encourage you to reach out to the respective manufacturer for assistance. Warranty terms and conditions may vary by product and brand.

  7. Shipping and Delivery: We take utmost care in packaging and shipping your order to ensure it arrives safely and in a timely manner. However, once the product leaves our premises and is in the custody of the shipping carrier, we cannot be held responsible for any delays, damages, or loss. Please refer to our shipping policy for more information.

We apologize for any inconvenience this no-return policy may cause. By making a purchase with Caleb Hammer Apparel, you acknowledge and agree to abide by this policy.

Thank you for shopping with Caleb Hammer Apparel. We appreciate your trust and support.

Please note: This return policy does not supersede any legal rights you may have under consumer protection laws in your jurisdiction.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at